Advelution

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Tel: 031 830 5300   l   WhatsApp: 061 313 9031   l   Fax: 086 262 9840   

We may be working remotely, and may not be available at our offices. Please contact us on: 084 690 0000 or 061 313 9031

Address: 2 NCondo Place, Umhlanga, 4319

About

Services

Web Services

Digital Marketing

Privacy Policy

*Ad-velution cc (ck No. 2008/072729/23) described as ‘Advelution’

*Applicant described as ‘Client’:


1. Website Development, Domain Registration, Website Hosting

∙The domain name has been specified and agreed upon by the Client, and will be registered by Advelution.

∙Advelution does not take responsibility for any delays, downtime or disruption of services due to domain, website and/or email hosting services supplied by a third party suppliers of the Client.

Domain Name Transfer (*where the registrant of the domain is known as the ‘current host’)

∙The Client authorises Advelution to send a transfer request to the current host of the domain name.

∙A mail with a request to transfer the domain will be sent to the current host of the domain name, by Advelution.

∙Advelution will not be held accountable for any delays in the transfer of the domain, from the current host. The Client warrants that they will liaise with the current host to ensure the domain name is transferred successfully to Advelution. All website and email hosting with current host will be lost.

∙It is understood by the Client that all website information will be lost and all email history will be lost.

∙It is advised by Advelution, that the Client backs up all website and email information, before authorising the domain name transfer.

∙Advelution will not be responsible for any loss of emails or website information due to the domain name transfer.

∙Advelution will not be responsible for any downtime of web or email services, due to delays which result from the transfer of the domain name.

∙All new web and email hosting space will be set up at the request of the Client, by Advelution, upon successful transfer of the domain name.

∙A domain name transfer fee may be applicable, based on the domain name rates of the ZA Central Registry of South Africa.


2. Social Media Management

∙ All account names and content to be specified by/instructed by and approved by Client.

∙ A member of the Client’s organisation, specified by the Client, must be appointed a role on any social media account or website application / form or any other interactive media to be set up. Assigning of page roles to individuals, must be specified in writing and will be assigned accordingly.

∙ Technical, sales and Client service training will be provided to an individual / organisation at standard Advelution training rates.

∙ All moneys to be spent on accounts must be done by Advelution or personnel of Advelution only. Any person outside of Advelution, even if granted special privileges and rights on a social media account, who has advertised or promoted any items on a page, will result in the Client being responsible for the amount to be paid to Advelution within 24 hours.

∙ If any advertising, or any spend on the account/profile, is made by the Client’s organisation/individuals of the Clients’ organisation, without written consent from Advelution, payment must be made to Advelution, by the Client, within 24 hours.

∙Special restrictions, visibility and privileges to individuals and the public must be specified by the Client.

∙The Client will accept and conform to all the terms and conditions of any social media, or online media platform which an account is to be set up.

∙The Client will review and monitor their page / account / profile on a weekly basis.

∙Any removal of any post / media which can be removed must be requested to Advelution in writing.

∙Advelution cannot be and will be responsible for the communication or response to of any messages, enquiries or requests between users of Client’s website or social media accounts, and the Client.

∙Advelution will not be held liable for any posting, sharing, liking, commenting or following by any individual or organisation of any content on any social media platform, website or media set up for the Client by Advelution.

∙The Client accepts and agrees to the terms and conditions of the respective social media platform selected. Links to the terms and conditions of use and/or privacy policies of the respective platform/s will sent to the client by Advelution.

∙ Advelution has no control or influence of the any social media platform’s business model or terms and conditions, and cannot be held responsible for any changes in business of any of accounts by a social media platform.

∙All services provided will be described in the package agreed selected by the Client. Additional services required by the Client will be billed at out-of-package rates, unless otherwise agreed upon by Advelution.


3. Online Presence and Search Engine Optimisation

∙ There are no obligations and commitments are to be made as to the position of a website, social media listing and online directory listing other than specified above. First place on any search result for products, services or locations associated with the Client’s organisation cannot be guaranteed.

∙ Advelution takes no responsibility for any listing on a third party online directory.

∙ Advelution has no control or influence of the any online directory’s business model or terms and conditions, and cannot be held responsible for any manipulation of accounts by any online directory.


4. Content (described as any banding, design, online and print, outdoor or other media content)

∙All content to be specified by/instructed by and approved by Client in writing via email.

∙Advelution will not be held liable for any inaccurate pricing or information all content.

∙All information regarding updating of content must be provided, a minimum of 5 working days, before changes can be made.

∙ The Client warrants that all content will not be objectionable, indecent or suggestive of indecency or contravene public morality in any fashion.

∙Content may be reviewed and if found to be illegal or in violation of Advelution’s terms and conditions, content may be rejected.

∙Advelution cannot and will not be held responsible for any content specified by / approved by Client.

∙Advelution will not be held liable for any inaccurate pricing or information on any media.           

∙Advelution cannot be and will not be held responsible for any negative posts or messages by users/visitors of any media.

∙It is the recommendation of Advelution that all clients display a terms and conditions of use and privacy policy on all media.

∙Strict warnings and any restrictions of use to any users if not appropriate for all users.

∙It is the responsibility of the Client to remove or request Advelution to remove any content deemed negative or unwanted.


5. E. Mail Hosting

∙Email addresses to be made available on specified domain only, upon written request by the Client.

∙Mail accounts to be capped at maximum capacity (in mb) as specified by hosting plan. Rate of 75c per mb to be charge if maximum capacity is exceeded.

Advelution email hosting services and Advelution software are provided on an "as is" basis without warranty of any kind, express or implied. The Client agrees that the use of the Advelution services is at his/her risk.

It is the responsibility of the Client to back up or store mail frequently.

∙It is the responsibility of the Client to ensure his/her software and hardware are kept free of viruses, malware and spyware or any elements which may compromise the full functionality of the services provided by Advelution.

∙ It is the responsibility of the Client to check mail services frequently and report any interruptions to Advelution.

∙An administration account may be required to be set up to activate your services across various media platforms.

∙Advelution will not be held responsible for any loss, interruption or corruption of email/email addresses and any resulting loss of business thereof.


6. Illegal Content

∙There will be no illegal content provided by the Client to be displayed on any media.

∙The Client agrees that the services provided by Advelution may be used for lawful purposes only, by law abiding individuals and organisations.

∙Any submission of, or request to upload, illegal content will constitute a breach of this agreement, and Advelution reserves the right to immediately terminate dealings and services provided to the Client.


7. Warranties

The Client warrants that as at the effective date:

∙The organisation/individual/entity will not be subject to any lien, Interdict or judicial attachment;

∙Neither the organisation nor any portion of the organisation or individual has been expropriated, and the Client is not aware of any circumstances which are likely to give rise to any expropriation.

∙Advelution will have no commitments or obligations of any nature other than those referred to in this agreement and will have granted no powers of attorney or other authorities. Advelution will not be held liable for any gain or loss of profit, of the Client, resulting from the services provided.

∙Advelution reserves the right to suspend or terminate the account of the Client should it come to their attention of illegality being associated with the Client and/or the business nature of the Client.

∙Advelution reserves the right to suspend or terminate the account of the Client should it come to their attention of any loss of arbitration, dispute or action taken against them by affiliates, existing clients or suppliers, or judiciary committee/body.

Advelution does not warrant that the Advelution services will be uninterrupted or error free, nor does Advelution make any warranty as to any results that may be obtained by use of the Advelution services. No warranty is made by Advelution regarding any information, services or products provided, and the profitability and merchantability of fitness of the services for a particular purpose.

∙Advelution warrants, as at the effective date, it is not involved in any litigation proceedings (whether civil / criminal) or arbitration proceedings and no such proceedings have been threatened against it; and is not aware or any circumstances which may give rise to such proceedings.


8. Design and Development

∙The first month after activation of an account, will be reserved for development, proofing and finalising all aspects of the account. During this time a ‘under construction’ disclaimer may be added as a footer on the website / media if permitted by platform.

∙The Client shall provide all relevant information and images to be uploaded to the site after this agreement has been signed.

∙Advelution cannot and will note take responsibility for any delays in receiving information from the Client.

∙An administrator account will be set up in the name of the Client to manage the activation and general administration of any social media platform, online directory or any other required account. This email account will be managed by Advelution. The Client will have access to this account.


9. Maintenance, Changes and Updates

∙All changes to media to be completed at the request of the Client.

∙All minor described as one line changes or one image upload to be carried out free of charge.

∙All major changes described as multiple changes, multiple image uploads and multiple content uploads including facelifts, redesign and changes to layout will be charged out at Advelution’s standard artwork rate. All changes must be provided to Advelution, by the Client, in writing.

∙A proof/confirmation of payment must be provided to Advelution by the Client, before respective changes are to be carried out.

∙All content provided by Client to be uploaded as is, unless otherwise agreed upon between Advelution and the Client.

∙All changes are to take effect, at least 5 business days, after being received.


10. Cancellation

∙The term of the agreement is 12 months, thereafter month to month. A cancellation application or request must be submitted in writing to cancel services.

∙Once a cancellation request has been approved by Advelution, subsequent billing will be terminated at the end of the next calendar month.

∙Domain names, account names and online listings will be forfeited if accounts are terminated, unless otherwise specified.


11. Liability

∙The client and Advelution agree that the total sum of the liability, with regard to any service provided by Advelution to the Client, is the event of any breach of this agreement is solely limited to the amount paid to Advelution for the service.

Advelution will not be responsible for lost profits, revenues, data, financial losses or indirect, special, consequential, exemplary or punitive damages, due to any interruption of any service provided by Advelution.

∙The total liability of Advelution, and it’s suppliers and distributors, is limited to the amount the Client paid to use the services, during the period of interruption, only.  Advelution disclaims any and all loss or liability resulting from, but not limited to: loss or liability resulting from access delays or access interruptions; loss or liability resulting from data non-delivery or data mis-delivery; loss or liability resulting from acts of God; loss or liability resulting from the unauthorized use or misuse of your account identifier or password; loss or liability resulting from the interruption of your Service.


12. Fees and Payment

∙All payments will be collected via debit order during the last week of every month, unless special payment collection dates are set between Advelution and the Client. Services are billed for the month in advance.

A processing fee of R175.00 will be charged to the Client on all returned debit orders.

∙A fully refundable retainer deposit equivalent a single month’s fee will be charged on all month-to-month accounts, only refundable if cancellation occurs after 12 months.

∙It is agreed that Advelution reserves the right to suspend or terminate services without prejudice in the event of non-payment, of an outstanding invoice by the stipulated due date of payment of the invoice.

∙An interest of 2% per month may be charged on all overdue accounts.

∙All rates are subject to increase, by percentages, based on the South African Inflation Consumer Price Index.

A once off domain registration fee will be paid by the Client and a domain name fee paid annually by the based on the domain name rates of the ZA Central Registry of South Africa or the rates specified by international domains.

Advelution Account Application

Terms and Conditions


Whereas Ad-velution cc (ck No. 2008/072729/23) is described as ‘Advelution’  

and the applicant is described as ‘Client’.   l   Last revised: 02.01.2024